Customer Support

Select the right path to get the help you need

Welcome to BISCIT Customer Support. We're here to assist our valued clients with any questions or issues you may have. Please select the relevant support option below.

Australian Consulting Clients

Please log onto our Customer Support Portal Link here to submit your case.

Epicor Kinetic Warehouse (EKW) Epicor Wireless Warehouse (EWW) Users

If you are using Epicor Kinetic Warehouse (EKW) also known as Epicor Kinetic Wireless Warehouse (EWW):

Please go to the www.epiccare.epicor.com/epiccare for support.

Additional Resources

Explore our comprehensive resources to help you find answers quickly:

  • Biscit Portal: View product documentation, manage your licenses and more through the BISCIT portal.
  • Youtube Channel: Watch video tutorials and learn how to maximize the potential of your BISCIT solutions.
  • Quick Links:
    • Pick, Pack and Ship with Epicor Kinetic Warehouse – YouTube Video
    • Download Epicor Kinetic Warehouse playstore link here.

Need Further Assistance?
If you need additional help, feel free to reach out via our Contact Us page or call us on 1300 BISCIT, and we will guide you to the appropriate support channel.