Biscit Consulting Services

Work with an Epicor Certified Partner today

No business can be expected to understand how their requirements match up with a possible solution without support. Let alone how to implement that solution in a way that sets them up for success and with a level of internal acceptance to make that success permanent.

Our comprehensive knowledge of the Epicor framework and deep consulting experience enables us to provide clear and simple advice on the best deployment for your needs, with superior support and training services available.

When you work with a Biscit consultant you are gaining a team member with an expert level understanding of the Epicor Framework and functionality and are committed to developing the same level of knowledge about your business, what you are trying to achieve and what stands in your way. They will then combine this knowledge to present a solution, which gives you the best chance at success with Epicor and Biscit providing the best technology platform possible.

Our Process

When you work with Biscit you benefit from our tried and tested project process. We keep you informed about the project, milestones and functionality resulting in fewer surprises along the way because it is mapped out and agreed in advance.

  • Gather and document requirements (workshopping processes with client)
  • Build prototype
  • Data migration
  • Conference room pilot (high-level real-world example demo)
  • Training
  • User acceptance testing
  • Cut over rehearsal
  • Go live / go live support
  • Post go live support

We are specialists in:

  • Report Development
  • Business Activity Queries (BAQs)
  • Dashboards
  • Business Process Management (BPM)
  • Epicor Kinetic
  • Advanced Printing rules
  • Document workflow management

Epicor Training

Get the most from your Epicor software functionality with user-friendly onsite or remote, customer-specific training for groups or individuals.

Biscit provides training tailored to the needs of our clients ranging from simple procedures to advanced use that maximises software efficiencies, and even detailed technical advice to help you better manage your systems.

Such product and systems training is a valuable component of our commitment to delivering a comprehensive, client driven service.

Help Desk Support

Enjoy fast, responsive post-implementation support services from the friendly team at Biscit.

We are your single point of contact for all your Epicor support needs. Our support team will diagnose and resolve any issues you may experience and can be logged via our client portal or email. We also offer a more tailored level of support to address any specific need and this can be discussed with the team as required. We will also keep you up to date with Epicor upgrades and ensure that any required downtime has a minimal impact on your business operations.

Watch: Varley discuss how the partnership transformed their business

Inspired people + innovative thinking + intelligent solutions =

Limitless Possibilities

Interested in our solutions?

Contact our professional team and discover what’s possible today with Biscit.